About Us
Behind the scenes
Hospice Marlborough provides compassionate, high-quality, specialist palliative care services in a person’s own home or place of residence, in hospital or in the hospice inpatient unit whilst also delivering care and support for family and friends throughout a patient’s illness, death and in bereavement.
Our team empathise with the emotional challenges that can come with receiving the diagnosis of a life-limiting illness, and we understand that the comprehensive care required goes beyond addressing physical symptoms, encompassing support for both patients and their whānau, acknowledging the social, emotional, and spiritual aspects of their illness.
Referrals – Hospice Marlborough can receive referrals whilst people are undergoing treatments for their illness, and we link in with General Practitioners (family doctor) and other healthcare agencies and organisations such as District Nurses or home care providers, we are not just for end-of-life care. In fact, early referrals allow us to better understand patients, their families, and friends, enabling tailored care to meet their needs and wishes.
Self-Referrals – You or your family can also self-refer to Hospice palliative care by giving our team a call on (03) 578 9492 and we are available 24 hours a day, 7 days a week and in the community.
Our services are free of charge to patients and their families irrespective of their religion, ethnicity, or age; however, there is a cost to provide them. Currently Hospice Marlborough receives just over 50% of our annual funding through Te Whatu Ora (Health New Zealand) with shortfall being raised every year through the generous support of our community, at our Hospice Shops and through fundraising activities.
The Marlborough Hospice Trust
Hospice Marlborough owes its existence to the vision and longstanding effort of many people, over a number of years including the Marlborough Hospice Trust, the Marlborough Hospice Foundation, and The Salvation Army who were involved in its establishment, success, and continued development.
Today the Marlborough Hospice Trust manages the provision of Hospice palliative care services and they, along with the Marlborough Hospice Foundation, form Hospice Marlborough.
The Trust exists to raise money and financially support Hospice Marlborough. As registered charitable trust, it owns the hospice building and raises over $700,000 from the community each year to keep the hospice operating.
The Marlborough Hospice Trust continues our mission to support the Hospice teams grow and develop palliative care services in the community.
Our strategic direction encompasses the following themes:
- continuing to build robust and sustainable relationships with the Marlborough community.
- providing exceptional quality of care and support to our community
- working with our wider [health] partner network, Te Whatu Ora, Hospice NZ, and all Hospice services around New Zealand; and
- continually reviewing and developing robust policies and processes.
All the above is impossible without volunteers, our fundraising team, and our Hospice Shops in Redwoodtown. We are fortunate and grateful to everyone who helps us in achieving our goals, for the amazing work they do. As always, future success will depend on the continued financial support from our community and commitment from our employees and volunteers.
Thank you for your support.
Hospice Marlborough has the vision of ensuring our Marlborough Community has equitable access to specialist palliative care and can live and die with compassion, dignity, in comfort and in peace, preferably, in their place of choice.
Hospice Marlborough are committed to the following core values in the delivery of hospice palliative care:
- Compassion and Respect – Aroha me te Whakaute
Treating others with care, using humility and fairness in our interactions with others maintaining their dignity, being empathetic and encouraging throughout. - Collaboration and Inclusion – Mahi tahi me te Whakauru
Working alongside and with others in the community, valuing individual cultural and diverse differences especially Māori and Pacifica. - Excellence and Integrity – Te Kairangi me te Ngaiotanga
Embracing the highest standards whilst being responsible and accountable for all individual and collective actions. - Ambition and Innovation – Hao me te auaha
Constantly seeking new ideas and striving for better solutions. Achieving success by working together and valuing each other’s skills and contributions.
The Marlborough Hospice Foundation
The Marlborough Hospice Foundation is independent and runs on a proven model of regionally based philanthropy, committed to securing the future of Hospice Marlborough and they, along with the Marlborough Hospice Trust, form Hospice Marlborough.
Whilst the Marlborough Hospice Trust is set up as governance of Hospice Marlborough supporting management to provide ongoing specialist palliative care services, the Marlborough Hospice Foundation exists to invest personal legacy in the organisation, forever.
Governed by a passionate and skilled local volunteer Board, the Marlborough Hospice Foundation builds long-term, reliable funding streams for Hospice Marlborough by investing and growing bequests and substantial donations they receive. This is underpinned by an investment model set up to ensure donor generosity will create the greatest positive impact, thus ensuring sustainability of specialist palliative care services in Marlborough.
Our People
Our team goes beyond the amazing healthcare professionals which include our dedicated doctors, nurses, and care specialists, we also have the support of incredible administration and retail staff who help us raise money and enable our clinical team to excel.
We often receive feedback from our community that liken our team to angels, recognizing our ability to listen, laugh, and chat at just right the moments. We are also commended for significantly improving end-of-life experiences, not only for patients but also for whanau and the broader community and our staff, driven by compassion and a profound understanding of needs, constantly strive to accomplish this everyday.
On the following pages you will meet the people heading up the Marlborough Hospice Trust along with the Hospice Marlborough leadership team and key customer facing administration staff.
Hospice NZ
Hospice New Zealand are the national organisation representing all hospice services in New Zealand, they don’t have a “head office” role as all of hospice members are independently governed and managed at a local level.
Hospice NZ works in partnership with all member services to ensure people needing end of life hospice care are well supported.
- A downloadable guide to learn more about Hospice Care / Ngā manaaki a te hospice (English and Te reo Māori)
- For Family Carers
- Personal Stories
- Accessing Support – Hospice New Zealand
- Assisted Dying – our opinion
- Facts & figures – Hospice New Zealand
- Useful Links
- Palliative Care for Caregivers – Hospice New Zealand